We welcome your questions and feedback. If you have a question about a specific guide, notice something that could be clearer, or want to suggest a topic for a future post, please get in touch. We read every message and do our best to reply within a few days.
What you can contact us about
You can write to us about any of the following:
- Corrections – If you find a mistake in any of our guides, please let us know. We review all correction reports carefully.
- Topic suggestions – Is there a document office message situation you would like us to cover? Send us your idea and we will consider it for a future guide.
- Privacy questions – If you have a question about how we handle your data, you can contact us directly. You may also read our Privacy Policy for more details.
- Content feedback – Tell us what you find helpful or what could be improved. Your input helps us make the site more useful for English learners.
- Technical issues – If something on the site is not working correctly, please report it so we can fix it.
How to reach us
Please send your message to [email protected]. We do not have a phone number or physical address, and we do not offer live chat or support hours. Email is the best way to reach us.
Before you write
We have already answered many common questions on our FAQ page. You may find what you need there without waiting for a reply. The FAQ covers how to use the guides, what each category means, and how our practice replies work.
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Learn more about our guides
If you are not sure where to start, here are the main categories on the site:
- Document Office Message Starters – Opening lines for common office messages.
- Document Office Message Polite Requests – How to ask for something politely in writing.
- Document Office Message Problem Explanations – Clear ways to explain issues in documents.
- Document Office Message Practice Replies – Sample replies to help you practice.
You can also read our About Us page to learn more about the site, or check our Editorial Policy to understand how we create and review content.
We look forward to hearing from you
Your feedback makes this resource better for everyone. Whether you have a small question or a big suggestion, we are happy to hear it. Write to us at [email protected] and we will get back to you as soon as we can.